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Appointments

diary_appointment

A separate appointment must be made for each patient to be seen. The duty doctor will continue after normal surgery to deal with any urgent problems. There are some appointments, which are available to book up to one month in advance with the doctors/nurses.

We have a number of appointments to offer each day.  If your appointment is a new urgent (on the day) appointment we will offer you an appointment with a doctor as soon as possible.  For routine appointments with a doctor please book in advance (up to 4 weeks).  The doctors will endeavour to keep to their surgery times.  We aim to see you within 30 minutes of your appointment time.  Delay is sometimes unavoidable but when this happens we will try to keep you informed.

Please do not make an appointment simply to have forms filled in or signed. These should be left at reception and collected by arrangement whereupon a fee may be payable (see list of non NHS charges displayed in reception). 

Hub Appointments (new)

Would you like to be able to make an appointment in the evenings or at weekends?

Did you know that you can use the extended access service?  You can ask to book an appointment at a local GP surgery (or Hub) up to 9.00pm on weekdays and from 8.00am - 9.00pm Saturdays and Sundays.  To ask for a routine appointment up until 9.00pm, or at weekends, ask a member of reception for more details.  For an urgent appointment at those times ring 111 and they can book it for you.   

Appointments online

We now have a number of appointments to book online via the above link.

Extended Hours

Please be aware that if you book a Saturday appointment or an early morning 'extended hours' appointment, you will need to go round to the back of the property to gain entry.  The surgery will be closed for all other matters during those times. 

Telephone Advice

We will answer the telephone as swiftly as possible and enquiries will be dealt with promptly. Our receptionists are trained to answer the telephone and you will be able to speak to any member of the Primary Health Care Team. If they are unavailable, your call will be returned as soon as possible. If you think your problem can be dealt with safely over the telephone you can request a telephone consultation with a doctor/nurse and they will ring you back as soon as they are available.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 
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