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Welcome to Atherley House Surgery

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain access to information about the practice, other NHS services and health advice. Use the tabs at the top and to the right of this page to navigate your way around our website.

APPOINTMENTS

Use the right service - click this link to find out which service is right for your needs.

DUE TO CAPACITY OVER THE EASTER BANK HOLIDAY, ECONSULTS WILL BE CLOSED FROM WEDNESDAY 27TH MARCH AND WILL RE-OPEN ON TUESDAY 2ND APRIL.

CLICK THE BLUE BANNER BELOW TO START AN ECONSULT. THIS IS FOR ROUTINE, SICK NOTE OR ADMIN ENQUIRIES ONLY. DO NOT SUBMIT URGENT ENQUIRIES.

  Access more information about our appointment system here.       

PRESCRIPTION REQUESTS

Please allow 3 working days for us to process your prescription request.  Click here to find out ways you can request a prescription

For Data Opt Out queries - please see 'Information Sharing' link to the right of this notice.

NHS APP/ONLINE SERVICES

You can use the NHS App or SystmOnline to cancel appointments, request medications, view test results and your medical records. 

Access the NHS App

Register for SystmOnline

PATIENT FEEDBACK

We value patient feedback, it is a crucial element to reviews of the services that we provide to you and it helps us improve our processes.

Friends & Family Test - March 2024 Results you can have your say on this short survey by clicking the Friends & Family Test link to the right hand side.

NHS Website - you can leave a review on our NHS web page. This helps new patients moving to the area find a GP surgery that is suited to their needs. 

Complaints - Whilst we strive to deliver excellent care and service to our patients, we understand that sometimes you may not be satisfied with the service you have received. Click here to find out how to make a complaint. 

ACCESS

Access to the surgery for disabled patients is available by the rear access door.  Please ring the bell and someone from reception will attend to you.

All clinical rooms are located on the ground floor of the building. Toilets are accessible for all patients. We have a hearing loop installed in the practice for patients who are hearing impaired.

There are easy to read signs around the practice.

If you require any additional support when visiting the practice please let a member of our team know.